Global Benefits Specialist

Customer Success
Austin
Intermediate
Full-time
Description

Papaya Global is reinventing global payroll and workforce management. Our automated platform helps companies hire, onboard, manage, and pay employees in more than 140 countries.

We are hiring a Global Benefits Specialist to support the day to day operations and implementation of benefit programs for our customers.

Responsibilities:

  • Support the administration of benefit programs and offerings globally
  • Track enrollments, and enrollment end dates
  • Determine employee benefits practices by benchmarking best practices; researching industry and employment trends; tracking legislation and estimating the impact
  • Define and maintain internal processes for benefits administration globally
  • Ensure accurate payment of vendor monthly billings, reconcile invoices, and provide vendor management
  • Identify areas of need, and oversee process improvement
  • Be a knowledge base for internal stakeholders, Customer Success Managers, etc.
  • Serve as the primary point of contact for supplier initiations and issue resolutions.
  • Work closely with Global Benefit Managers within our client’s companies
Requirements
  •  BA/BS
  • 2-3 years of global benefits administration experience
  • Ability to work independently with a high level of attention to detail
  • Exceptional analytical and organizational skills
  • Ability to communicate effectively with clients, internal employees, and employees of our clients
  • Ability to develop relationships and work effectively with many different cultures and styles from around the globe
  • Strong consulting and negotiation skills

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